Accepting SMB clients now
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Sprints from $1,200
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Diagnosis in 24 hours
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Available now

The work

How we think.
What we build.

Two sample diagnoses — realistic SMB scenarios worked through our process. These are illustrative, not client case studies. Our differentiator is the diagnosis artifact itself.

Note

These are sample diagnoses — built to show the methodology, not to claim client results. We're actively running first pilots through our referral network. If you want to be one of them, let's talk.

sample · customer_ops

Dental Clinic Intake Agent

>New patients call to book and half of them just don't show up. We're losing an hour a day chasing confirmations.

A WhatsApp intake agent that handles new patient bookings end to end — collects details, sends a 24h reminder and a 2h reminder, and routes the completed intake form to the front desk inbox.

Read diagnosis →
2 hrs → 15 min
daily front desk time on intake
24/7
booking window (was 9am–5pm)
~40%
projected no-show reduction from reminders
7 days · tier_02 · prototype · illustrative

sample · workflow_automation

Law Firm Document Classifier

>We spend two days before every matter opening just sorting and labeling documents clients send in.

An email-intake processor that reads incoming attachments, classifies each document into one of six categories using Claude, and delivers a structured summary with suggested matter labels to the paralegal's inbox — ready for review, not from scratch.

Read diagnosis →
16 hrs → 3 hrs
per week on document intake
6 categories
auto-classified per matter
7 days
problem to working prototype
7 days · tier_02 · prototype · illustrative

First pilot

Want your problem on this page?

We're running first engagements at cost through our referral network — in exchange for a written case study and a testimonial if it works. This is the right moment to be that client.

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